Answered By: Allen Jones
Last Updated: Jun 04, 2015     Views: 84

From off-campus, make sure that you are logged into the proxy server by logging in through My.NewSchool and clicking on the "Library Services" link, and then navigating to the database. Entering the resource's direct web address (e.g., does not work. 

If you still have trouble, email us at or submit your request for assistance at

If there is a known system-wide issue on a particular database, a notice will be posted about when we can expect service to be restored.